I went home and called their supervisor, it rang and rang and no one answered. I literally looked around the room, there were two Post Office employees (one was eating chocolate) and they said they couldn't help me because they were too busy! I asked for their supervisor's number and then they said that their supervisor also knows "they don't do Mondays" and is on "their side".
They told that Mondays are too busy for them. I came in and they said "We don't do Mondays." I inquired to see if they were sure they didn't have me on the books and then I asked why they don't do passports on Mondays. When I called to schedule an appointment, they scheduled me for a Monday. On this website as well they list Monday - Friday, 9am -2pm. When applying for a passport, I visited the website and their post office information is listed incorrectly, especially their passport hours. They are incredibly rude and disorganized. Was it really worth it High Park Post Office to do that to a paying customer? Just change your websites.Don't take your business here!!! So I made an appointment at another post office (one that does Mondays) and was able to finish it all in less than 15 minutes. I called the post office back inquiring if they gave me the wrong number or there was an additional number I could reach their supervisor at, they just told me that their website is wrong and that their supervisor "doesn't do Mondays." I am guessing that that somehow means that she doesn't work on Mondays, but who knows? It was such an incredibly rude and strange experience that all I could do was start laughing. She just kept saying "we don't do Mondays, we don't do Mondays." I said (out of my curiosity) why? She replied, "we are too busy" as she was eating her chocolates! I looked around the room, there was only one other customer there! Are you sure there's no way you can't take my picture so I can mail the form for a renewal? She said "we don't do Mondays." I asked her for her supervisor's number which I called when I got home and of course, it was a phony number! It just kept on ringing with no voice mail at all.
I went in with all my documents ready to be mailed, etc., then they told me that "we don't do Mondays." I said are you sure because on the and your own websites, you list Monday as an option for passports. I called a week ago to schedule a passport appointment. This is a horribly run organization, not only are they disorganized but they are also rude.
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